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Privacy Policy

PURPOSE

  1. TEN TONES PTY.LTD IS COMMITTED TO ENSURING PRIVACY OF PERSONAL INFORMATION AND IS BOUND BY THE PROVISIONS OF THE PRIVACY ACT 1988 AND THE NATIONAL PRIVACY PRINCIPLES.

IDENTITY

  1. PERSONAL INFORMATION IS COLLECTED BY TEN TONES PTY.LTD 

 

ACCESS TO INFORMATION

  1. ON REQUEST TEN TONES PTY.LTD WILL PROVIDE YOU WITH ACCESS TO PERSONAL INFORMATION ABOUT YOU HELD BY IT SUBJECT TO THE LIMITATIONS AND EXCEPTIONS SET OUT IN THE PRIVACY ACT. 4. IF TEN TONES PTY.LTD HOLDS PERSONAL INFORMATION ABOUT YOU AND YOU ARE ABLE TO ESTABLISH THAT THE INFORMATION IS NOT ACCURATE, COMPLETE OR UP-TO-DATE, TEN TONES PTY.LTD WILL TAKE REASONABLE STEPS TO CORRECT THE INFORMATION SO THAT IT IS ACCURATE, COMPLETE AND UP-TO-DATE IN ACCORDANCE WITH NATIONAL PRIVACY PRINCIPLES.

UP TO DATE PERSONAL INFORMATION

  1. IF ANY PERSONAL INFORMATION YOU HAVE PROVIDED TO US CHANGES OR BECOMES INACCURATE OR IF YOU WISH TO BE REMOVED FROM OUR MAILING LIST, PLEASE NOTIFY US BY EMAIL AT ADMIN@TENTONES.COM.AU

DELETION OF PERSONAL INFORMATION

  1. YOU MAY AT ANY TIME REQUEST US TO DELETE ALL PERSONAL INFORMATION HELD BY US AND WE SHALL TAKE ALL REASONABLE STEPS TO ACTION THAT REQUEST PROMPTLY.

PURPOSE FOR WHICH THE INFORMATION IS COLLECTED

  1. TEN TONES PTY.LTD COLLECTS PERSONAL INFORMATION FOR SOME OR ALL OF THE FOLLOWING PURPOSES: (A) TO PROVIDE YOU WITH INFORMATION ABOUT PRODUCTS AND PROMOTIONS (B) TO MONITOR AND IMPROVE OUR SERVICE AND MARKETING THROUGH YOUR FEEDBACK. (C) TO EVALUATE THE EFFECTIVENESS OF OUR WEBSITE AND MARKETING.

TCPA COMPLIANCE:

TEXT MARKETING AND NOTIFICATIONS:

BY ENTERING YOUR PHONE NUMBER IN THE CHECKOUT AND INITIALIZING A PURCHASE, SUBSCRIBING VIA OUR SUBSCRIPTION FORM OR A KEYWORD, YOU AGREE THAT WE MAY SEND YOU TEXT NOTIFICATIONS (FOR YOUR ORDER, INCLUDING ABANDONED CART REMINDERS) AND TEXT MARKETING OFFERS. TEXT MARKETING MESSAGES WILL NOT EXCEED 30 A MONTH. YOU ACKNOWLEDGE THAT CONSENT IS NOT A CONDITION FOR ANY PURCHASE.

IF YOU WISH TO UNSUBSCRIBE FROM RECEIVING TEXT MARKETING MESSAGES AND NOTIFICATIONS REPLY WITH STOP TO ANY MOBILE MESSAGE SENT FROM US OR USE THE UNSUBSCRIBE LINK WE PROVIDED YOU WITHIN ANY OF OUR MESSAGES. YOU UNDERSTAND AND AGREE THAT ALTERNATIVE METHODS OF OPTING OUT, SUCH AS USING ALTERNATIVE WORDS OR REQUESTS WILL NOT BE ACCOUNTED AS A REASONABLE MEANS OF OPTING OUT. MESSAGE AND DATA RATES MAY APPLY.

FOR ANY QUESTIONS PLEASE TEXT HELP TO THE NUMBER YOU RECEIVED THE MESSAGES FROM. YOU CAN ALSO CONTACT US FOR MORE INFORMATION. IF YOU WISH TO OPT-OUT PLEASE FOLLOW THE PROCEDURES ABOVE.

USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION

  1. PERSONAL INFORMATION COLLECTED BY TEN TONES PTY.LTD FROM THIS SITE WILL ONLY BE USED FOR THE PURPOSES FOR WHICH THE INFORMATION WAS COLLECTED.

  1. PERSONAL INFORMATION GATHERED FROM THIS WEBSITE WILL ONLY BE DISCLOSED TO AUTHORISED PERSONS, THAT IS, EMPLOYEES AND CONTRACTORS AND CONSULTANTS WHO ARE ALL BOUND BY CONTRACTUAL OBLIGATIONS  TO MAINTAIN CONFIDENTIALITY AND PRIVACY OF PERSONAL INFORMATION.

  1. TEN TONES PTY.LTD WILL NOT OTHERWISE DISCLOSE YOUR PERSONAL INFORMATION TO ANYONE UNLESS REQUIRED BY LAW OR UNLESS YOU AUTHORISE US TO DO SO.

CONSEQUENCE OF NOT PROVIDING PERSONAL INFORMATION

  1. IF YOU DO NOT PROVIDE ANY PERSONAL INFORMATION REQUESTED, TEN TONES PTY. LTD WILL NOT BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT TEN TONES PTY. LTD  PRODUCTS.

PERSONAL INFORMATION FROM THIRD PARTIES

  1. TEN TONES PTY.LTD WILL NOT SEEK PERSONAL INFORMATION ABOUT YOU FROM ANY OTHER SOURCE.

PERSONAL INFORMATION ABOUT OTHERS

  1. YOU MUST NOT PROVIDE US WITH PERSONAL INFORMATION ABOUT ANOTHER PERSON.

CONTACTS

  1. IF YOU HAVE ANY QUERIES CONCERNING THIS PRIVACY STATEMENT, CONTACT OUR OFFICE.